Shipping Policy for Sissigownie

Effective Date: December 24, 2024

At Sissigownie, we are committed to providing you with a seamless and efficient shipping experience. Our goal is to deliver your luxurious handbags and accessories in a timely and secure manner. This Shipping Policy outlines the shipping methods, processing times, shipping costs, and other important information regarding the delivery of your order. By placing an order on our website https://sissigownie.com, you agree to the terms and conditions outlined in this policy. Please read it carefully to understand how we handle your shipments.

1. Order Processing Time

  • Order Confirmation: Once you place an order with us, you will receive an email confirming your purchase. This email will include an order number and details of the items you purchased.

  • Processing Time: After receiving your order, we will begin processing it immediately. Most orders are processed and prepared for shipment within 1 to 2 business days (Monday to Friday, excluding holidays). We make every effort to ensure that your order is shipped as quickly as possible. However, please note that processing times may vary depending on product availability and demand.

  • Custom Orders: If you have placed a custom order or a special request, additional processing time may be required. In such cases, we will notify you of any delays as soon as possible.

2. Shipping Methods

We offer various shipping methods to accommodate your needs. The shipping options available to you will depend on your delivery address. You can select your preferred shipping method during the checkout process. Below are the shipping methods we offer:

  • Standard Shipping: Our standard shipping method typically takes 5-7 business days for delivery within the United States. This method is economical and suitable for most customers.

  • Expedited Shipping: If you need your order sooner, we offer expedited shipping, which typically takes 2-3 business days for delivery within the United States. Expedited shipping incurs an additional fee, which will be calculated at checkout.

  • Express Shipping: For customers who require faster delivery, we offer express shipping, which delivers orders within 1 business day (next business day) to most locations. This is the fastest shipping option available and comes with a premium cost.

  • International Shipping: We are pleased to offer international shipping to many countries. International shipping times vary depending on your location but typically range from 7-21 business days. The shipping fee for international orders will depend on the destination, weight, and size of the package, and will be calculated at checkout.

3. Shipping Costs

Shipping costs are calculated based on the following factors:

  • Shipping Method: The shipping option you select (standard, expedited, or express) will influence the shipping cost.

  • Destination: The shipping cost also depends on the destination country or region. Domestic shipping within the United States is generally less expensive than international shipping.

  • Weight and Size: Heavier and larger items may incur higher shipping costs due to the increased cost of handling and transportation.

  • Promotions: From time to time, we may offer free shipping promotions on orders over a certain amount. Please check our website for any ongoing offers.

At checkout, you will be provided with a detailed breakdown of the shipping costs based on your shipping method, destination, and the size of your order.

4. Delivery Times

  • Domestic Deliveries:

    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Express Shipping: 1 business day (next business day)

  • International Deliveries:

    • Standard International Shipping: 7-21 business days, depending on the destination country
    • Expedited International Shipping: Varies by country, typically 5-10 business days
    • Express International Shipping: Typically 3-5 business days to major cities

Please note that delivery times are estimates and are not guaranteed. Delivery delays may occur due to factors such as weather, customs processing, or other unforeseen circumstances. We are not responsible for delays caused by third-party carriers or customs authorities.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the progress of your shipment. Please note that tracking information may take up to 24 hours to update after your order has been shipped.

  • Tracking Domestic Orders: You can track domestic shipments through services such as USPS, UPS, or FedEx.
  • Tracking International Orders: For international shipments, you can track your order through the respective carrier. Please note that tracking may not be available for some international orders depending on the destination country.

6. Customs, Duties, and Taxes (For International Orders)

  • Customs Fees: International customers may be subject to customs fees, import duties, taxes, or other charges once their order reaches the destination country. These fees are determined by the customs office of the destination country and are the responsibility of the recipient.

  • Customs Declaration: All international orders are subject to customs inspection, and the shipping process may take longer depending on the country’s customs policies. We are unable to estimate the amount of customs fees that may be applied, as they vary by country.

  • Duties and Taxes: Customs duties, taxes, and additional fees for international shipments are not included in the total price at checkout. These charges will be collected by the local customs office upon delivery. If you refuse to pay the required duties or taxes, the package may be returned to us, and the cost of the return shipping may be deducted from your refund.

7. Shipping Restrictions

  • P.O. Boxes: We are unable to ship orders to P.O. Boxes. Please provide a valid street address when completing your order.

  • Military Addresses: For customers with military addresses (APO/FPO), we offer shipping through the USPS. Please note that delivery times may be longer due to the nature of military postal services.

  • Restricted Locations: Certain countries or regions may be restricted due to shipping limitations, customs regulations, or other logistical reasons. If we are unable to ship to your location, you will be notified before completing your purchase.

8. Lost or Damaged Shipments

  • Damaged Items: If you receive an item that is damaged during transit, please contact our customer service team immediately at info@sissigownie.com. We will request that you provide photos of the damaged product and packaging. We will work with you to arrange for a replacement or refund, depending on the circumstances.

  • Lost Shipments: If your shipment is lost, please contact our customer service team within 30 days of the expected delivery date. We will assist in investigating the situation with the carrier and may initiate a claim if the package is confirmed as lost.

Please note that we are not responsible for any delays, damages, or losses caused by third-party carriers. Once the package has been handed over to the carrier, it is beyond our control.

9. Order Modifications and Address Changes

Once an order is placed and processed, we aim to ship it as quickly as possible. However, if you notice an error in the shipping address or wish to make changes to your order, please contact us at info@sissigownie.com within 24 hours of placing the order. We will do our best to accommodate any changes, but please note that we cannot guarantee modifications once the order has entered the shipping process.

10. Contact Us

If you have any questions or concerns regarding our shipping policy or your order, please do not hesitate to contact us. Our customer support team is here to assist you:

We are committed to providing excellent service and ensuring your order reaches you in perfect condition.