Shipping Policy – Sissigownie

Effective Date: February 17, 2025

At Sissigownie, we are dedicated to providing fast, secure, and reliable shipping to ensure that your handbag reaches you in perfect condition. This Shipping Policy outlines our delivery times, shipping costs, tracking options, and other important details regarding our shipping services.

1. Shipping Destinations

We currently ship to:
✅ United States – All states, including Alaska & Hawaii
✅ International Destinations – Selected countries worldwide

📌 Note: Some countries may have restrictions on handbag shipments due to customs regulations. If we are unable to ship to your location, you will be notified at checkout.

2. Order Processing & Shipping Time

2.1 Order Processing Time

• Orders are processed within 1-2 business days (excluding weekends and holidays).
• During peak seasons, processing may take up to 3-5 business days.
• You will receive an order confirmation email once your purchase has been successfully placed.

2.2 Estimated Delivery Time

Delivery times vary depending on your location and chosen shipping method:

📌 Note: Delivery times may be affected by factors such as weather conditions, customs clearance, or carrier delays beyond our control.

3. Shipping Costs

• Shipping costs are calculated at checkout based on the weight, destination, and shipping method selected.
• Orders over a certain amount may qualify for free shipping (see our promotions for details).
• International customers are responsible for any customs duties, VAT, or import fees imposed by their country.

4. Tracking Your Order

• Once your order has shipped, you will receive an email with a tracking number.
• You can track your package via the carrier’s website to monitor its status.
• If your order does not arrive within the estimated time frame, please contact us at info@sissigownie.com.

5. Lost, Delayed, or Damaged Packages

5.1 Lost or Delayed Packages

• If your package is significantly delayed, please check the tracking information and contact the shipping carrier first.
• If the issue is unresolved, contact us at info@sissigownie.com, and we will assist you in resolving the matter.

5.2 Damaged Packages

• If your package arrives damaged, please take photos of the packaging and product and email them to us within 48 hours of delivery.
• We will assess the claim and provide a replacement or refund if necessary.

📌 Note: We are not responsible for delays caused by customs, incorrect addresses, or carrier-related issues beyond our control.

6. Incorrect Address or Failed Delivery

• Customers are responsible for providing an accurate shipping address at checkout.
• If an order is returned due to an incorrect address or failed delivery attempt, customers may be required to pay additional shipping fees for reshipment.
• We do not issue refunds for orders that are undeliverable due to incorrect shipping details provided by the customer.

7. International Shipping & Customs

• International customers are responsible for any customs duties, VAT, or import taxes imposed by their country.
• Customs clearance times vary by country and may cause delays beyond our estimated shipping time.
• If an international order is refused due to unpaid customs fees, we are unable to issue a refund for the shipping cost.

8. Changes to This Policy

Sissigownie reserves the right to update this Shipping Policy at any time. Any changes will be posted on this page, and continued use of our services implies acceptance of the updated terms.

9. Contact Us

For any shipping or delivery inquiries, please reach out to us:

📍 Address: 114 Bogan Dr, Lincoln, Delaware (DE)
📞 Phone: (302) 422-4978
📧 Email: info@sissigownie.com
🌐 Website: https://sissigownie.com/

📢 At Sissigownie, we ensure secure and timely deliveries so you can enjoy your luxury handbag with confidence! 💎