Sales Policy – Sissigownie

Effective Date: February 17, 2025**

At Sissigownie, we are committed to providing a seamless, secure, and enjoyable shopping experience for all our customers. This Sales Policy outlines the terms and conditions regarding pricing, payment, order processing, promotions, shipping, returns, and warranties to ensure transparency and customer satisfaction. By purchasing from https://sissigownie.com/, you agree to the following terms.

1. General Terms & Conditions

✅ All purchases made on Sissigownie are subject to product availability.
✅ We reserve the right to refuse or cancel any order if fraudulent activity or pricing errors are detected.
✅ Prices, promotions, and product availability are subject to change without prior notice.
✅ All sales are final once the order has been processed and shipped, except in cases covered under our Refund & Return Policy.

2. Pricing & Payment Policies

2.1 Pricing

  • All prices listed on our website are in USD and include applicable taxes where required.
  • We strive for accurate pricing, but in the case of an error, we reserve the right to cancel or modify an order before shipment.
  • Discounted and promotional items are final sale and cannot be returned unless defective.

2.2 Accepted Payment Methods

We offer secure and flexible payment options, including:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal
✔ Apple Pay & Google Pay
✔ Gift Cards & Store Credit (where applicable)

📌 Note: Payments must be completed at checkout. Transactions are securely processed using SSL encryption to protect your data.

3. Order Processing & Shipping

3.1 Order Processing

  • Orders are processed within 1-2 business days (excluding weekends and holidays).
  • Once an order is shipped, customers will receive a tracking number via email.
  • Any modifications to an order must be requested within 24 hours of placement.

3.2 Shipping Policies

  • We offer domestic and international shipping, with estimated delivery times displayed at checkout.
  • Customers are responsible for customs duties, VAT, or import taxes for international orders.
  • Shipping fees are non-refundable, except in cases of damaged or incorrect items.

📌 For full details, refer to our Shipping Policy.

4. Promotions, Discounts & Gift Cards

4.1 Promotions & Discounts

  • Promotional codes and discounts must be applied at checkout and cannot be added retroactively.
  • Discounts cannot be combined unless otherwise stated.
  • Offers do not apply to gift cards, final sale items, or exclusive collections.
  • We reserve the right to modify or terminate promotions at any time.

4.2 Gift Cards & Store Credit

  • Sissigownie Gift Cards can be used for purchases on our website and have no expiration date.
  • Store credit issued from returns or promotions cannot be converted to cash and must be used toward future purchases.

5. Order Cancellations & Modifications

  • Orders may be canceled or modified within 24 hours, provided they have not been processed.
  • Once an order has been shipped, we are unable to cancel or modify it.
  • If you need assistance with an order cancellation or modification, please contact us at info@sissigownie.com.

6. Return, Refund & Exchange Policies

For details on returning or exchanging an item, please refer to our Refund & Return Policy.

7. Product Authenticity & Quality Guarantee

  • All Sissigownie handbags are 100% authentic, crafted with high-quality materials and expert craftsmanship.
  • Each product undergoes strict quality checks before shipping.
  • If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.

8. Warranty Policy

  • We stand behind the quality of our handbags and offer a limited warranty on manufacturing defects for 30 days from the date of purchase.
  • The warranty does not cover damage caused by:
    ❌ Normal wear and tear
    ❌ Accidents, misuse, or improper care
    ❌ Unauthorized repairs or modifications
  • If your handbag has a manufacturing defect, contact info@sissigownie.com with proof of purchase and photos of the issue.

9. Customer Support & Assistance

We are committed to delivering exceptional customer service. If you have any questions regarding your order, shipping, or product details, feel free to contact us:

📍 Store Address: 114 Bogan Dr, Lincoln, Delaware (DE)
📞 Phone: (302) 422-4978
📧 Email: info@sissigownie.com
🌐 Website: https://sissigownie.com/

💎 Shop confidently at Sissigownie—where luxury handbags meet quality, elegance, and customer satisfaction! 💎