Sales Policy for Sissigownie

Effective Date: December 24, 2024

Welcome to Sissigownie, your premier destination for luxury women’s handbags. At Sissigownie, we are committed to providing you with not only exceptional products but also a seamless shopping experience that reflects the high standards of our brand. From the moment you browse our collections to the moment you receive your luxurious handbag, we strive to ensure your satisfaction every step of the way. Below, you will find our comprehensive Sales Policy, which outlines everything you need to know about shopping with us.

We encourage you to read this policy carefully before making a purchase. By placing an order with us, you agree to be bound by the terms and conditions outlined herein. If you have any questions, our dedicated customer service team is available to assist you.

1. Product Information

At Sissigownie, we are passionate about luxury, quality, and design. Our handbags are crafted with the finest materials, ensuring that each piece not only stands the test of time but also elevates your style. We make every effort to provide accurate and detailed information about each product on our website. This includes information about the materials used, dimensions, features, colors, and care instructions.

However, please note that while we do our best to accurately represent our products, actual colors and patterns may vary slightly due to lighting conditions or variations in screen displays. If you have any questions about a specific product, we invite you to reach out to us at info@sissigownie.com or call us at (302) 422-4978 for more detailed information.

2. Ordering Process

Shopping at Sissigownie is easy and secure. To place an order, follow these simple steps:

  1. Browse Our Collection: Start by exploring our exclusive collection of luxury handbags on our website, https://sissigownie.com. We offer a variety of designs that cater to different tastes and preferences, all crafted with the utmost attention to detail.

  2. Select Your Product: Once you’ve found the handbag you love, select the color and size (if applicable), then click “Add to Cart.”

  3. Proceed to Checkout: After adding items to your cart, click on the cart icon at the top right corner and select “Checkout.” You will then be prompted to enter your shipping details.

  4. Review Your Order: Ensure that all the information provided is correct, including your shipping address, payment method, and any promo codes that may apply.

  5. Confirm Payment: After reviewing your order, confirm your payment details and submit your order. Once your payment is processed successfully, we will send you a confirmation email with your order number and shipment details.

3. Payment Methods

Sissigownie offers a wide range of payment methods to ensure convenience and security for our customers. We accept the following payment options:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay

All transactions are processed securely through industry-leading encryption protocols to protect your personal and payment information. When you make a purchase, the total amount of the order will be charged immediately to your selected payment method.

4. Shipping Policy

We understand the excitement of receiving your new luxury handbag, and we strive to deliver your order as quickly as possible. Once your order is confirmed, it will typically be processed and shipped within 1-3 business days. You will receive an email notification with a tracking number once your order has been shipped, so you can follow your order’s journey until it arrives at your doorstep.

We offer various shipping options based on your preferences:

  • Standard Shipping: Estimated delivery within 5-7 business days (available for domestic orders only).
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • International Shipping: We ship globally! International delivery times may vary, but we’ll provide tracking information for your convenience. Please note that international shipments may be subject to customs duties, taxes, and other fees imposed by your country.

Shipping costs will vary depending on the shipping method and your location, and the exact amount will be calculated at checkout.

5. Returns and Exchanges

At Sissigownie, we want you to be completely satisfied with your purchase. If for any reason you are not fully happy with your handbag, we offer a 30-day return and exchange policy from the date of delivery. Please note that in order to qualify for a return or exchange, items must be returned in their original, unused, and unworn condition, including the original tags and packaging.

To initiate a return or exchange:

  1. Contact Us: Email us at info@sissigownie.com within 30 days of receiving your order, including your order number and the reason for the return or exchange.

  2. Return Instructions: Once your return is approved, we will send you instructions on how to send the product back to us.

  3. Processing Returns: Once we receive the returned item and confirm its condition, we will issue a refund to the original payment method. Please allow up to 10 business days for processing.

Please Note: Customers are responsible for return shipping costs, unless the item is defective or the wrong item was shipped. We recommend using a tracked shipping service for returns, as we cannot be responsible for lost packages.

6. Sales Tax

Sales tax will be applied to orders based on the shipping address and local tax laws. The amount of sales tax will be calculated at checkout and clearly displayed before you complete your purchase.

7. Order Cancellation

You can cancel your order within 24 hours of placing it. After this time, we cannot guarantee cancellation as orders are often processed and shipped quickly. If you wish to cancel an order, please contact our customer support team immediately at info@sissigownie.com or by phone at (302) 422-4978.

8. Privacy and Security

Your privacy is important to us. At Sissigownie, we follow strict data security protocols to ensure your personal information is protected. We do not share, sell, or rent your personal information to third parties. All payments are processed through secure and trusted payment gateways. For further details on how we handle your data, please refer to our Privacy Policy.

9. Customer Service

If you have any questions or concerns about your order, our products, or anything else related to your shopping experience, we are here to help. You can reach our customer support team in the following ways:

Our customer service team is available Monday through Friday, from 9:00 AM to 6:00 PM EST. We aim to respond to all inquiries within 24-48 hours.

10. Frequently Asked Questions (FAQs)

To make your shopping experience even easier, we’ve compiled a list of frequently asked questions. Visit our FAQ page to find quick answers to common queries regarding shipping, returns, and product care.

11. Order Confirmation and Tracking

After placing your order, you will receive an order confirmation email that includes all the details of your purchase. Once your order is shipped, you will receive a tracking number so you can monitor the status of your package.

12. Terms and Conditions

By purchasing from Sissigownie, you agree to our Terms and Conditions, which govern your use of our website and the purchase of our products. These terms are updated regularly, and we encourage you to review them periodically.